Note: Like most blogs, this is in reverse chronological order.
To start from the beginning, scroll down to the bottom and click on "older posts".
As promised, I want to recap our Olympic experience along several dimensions. I am writing this from the plane headed to New Jersey to celebrate Julia Sommer’s wedding.
First, let me say that I think the French did many things well to make the Olympics a great spectator experience. Some of the highlights:
- Transportation. First, we bought a pass for the week that worked flawlessly on everything. I bought our
passes in advance to be shipped to our home, but you also could purchase
them in many places there. As a result, even when our local friends had to stop to
buy specific tickets, we zipped on through. Second, we downloaded a free
transportation app that worked beautifully. You set up your home destination
and selected the venue you wanted to go to, and it gave you all your options.
It operated in real time, updating as the situation changed – if something was
late, or you missed the first leg, it would show an alternative.
Finally, those ubiquitous pink signs in all the stations were tremendously
helpful. They were easy to spot and usually very clear about where to go. They
even had them inside EACH subway car, to highlight which stops had which
venues. It's hard to believe how much effort this took, and will take in cleanup afterwards. Other than the fact that
much of the transportation was not air-conditioned, which made for several
miserable rides, I think they get pretty much a perfect score on
transportation.
- Volunteers. They were everywhere, with a distinctive color shirt that was easy to spot. They
all were super helpful. Most were bilingual. Sometimes we just wanted to check
as to whether we were on the right track, and we could confirm with them. We read that there were 50,000 of them – I can’t imagine organizing
that.
- Security. While in a sense
it made the whole situation feel like you were in an armed camp, after a while
you stopped noticing all the armed guards, helicopters and even snipers on
buildings. We saw them in every nook and cranny of the city, even parts far
from the Olympic activities. But it did make us feel more safe as a
result.
- Event queues. Other than the
opening ceremony, which did not go well, the queue process seemed to work fine.
Each place was a tad different – some had metal detectors, some frisked you, some made you drink from your water bottle, all
checked bags more or less thoroughly, etc. – but overall they got the job done and did it quickly.
- Chatchkas. Lots of t-shirts
and memorabilia were for sale. Boutiques of them everywhere.
- Water. Almost all venues had
water stations for refilling your water bottles with potable
drinking water, often very cold. This was a lifesaver several times for
me! Some venues also had tall water misters that you could walk through to cool you down.
- Food. Come on, France. Nachos for dinner? They could have provided better food options. We ended up solving the problem by bringing our own. But, really.
- Entertainment. When you arrived at a venue early, they used the big
competition video screens to entertain you. They did this in a variety of
ways. Some had music, even with singalong lyrics. Some had silly things, like
a “dance-cam”, where they would feature spectators dancing. Many had a “find
Pierre” activity, which was a guy dressed up as Pierre Leboutin, the creator of
the modern Olympics, and they went around the audience looking for him. (At first we were surprised that Pierre happened to be just coincidentally at our venues,
but we eventually realized there were many Pierres.) But only once or twice did they
offer a video explanation of the sport that was going to be performed. It
struck us that this would be very helpful, and would have saved us a lot of
puzzling it out. For example, they could run a 15 minute to 20 minute segment a half hour before starting each event that you could count on to explain the event. It seemed like a missed opportunity.
- Tickets. It was hard to buy tickets. We all had different “lottery” times to be able to buy, and it was hard to coordinate. You had no visibility into what was going on for the events you were buying. It was hard to tell where your tickets were. Alain seemed more on top of this than we were, so he somehow figured this out, and we ended up with great events. But I was unhappy with several of our seats. I guess I’m spoiled -- when I purchase seats, I’m generally able to select the exact seats within a venue. Another gripe: sometimes we would have to shuffle past 30 people to get to an aisle. Not only did this not feel safe in very steep bleachers, but it was a pain to disturb people whose seats were packed in very close. I might have preferred seats further back, but closer to an aisle. Also: be clear with the consumer about what they are buying. I thought we actually had tickets to BMX, but we did not; it was for the video overflow venue. I would never have paid for that.
- Ticket resale. All tickets
were electronic. The only way you could sell them was through the official
site, and they could be transferred only once. If you bought the ticket yourself, and
managed to find someone to buy it, you could sell it on the system. But if
someone else bought them – in our case, Alain had relatives with different
lottery numbers so we purchased some tickets through them – then you could not
transfer again. Also, on the official site you could not resell at a different
price, only at face value, minus a fee that went to the Olympics. We had one event
that we double booked – women’s Rugby 7 – and I would have happily sold those
tickets at less than face value, but I was not allowed to. We tried giving them
away, with Guy and I randomly approaching Australians – who love rugby – but
with no success. So those were a total loss.
- Shade. I know that they
could not predict how horribly hot it would be, but chances were pretty good
that it would be hot. I think it would have been far better to have somehow
invested in seating that could be shaded to some extent. Or to provide more
shade in alternate locations, such as setting up shaded areas with big screen
viewing. Sitting in the full sun, in 95 degree heat, on metal stands, was a recipe
for extreme discomfort. They built whole towers for video cameras. They could
have also built some shade.
- Video screens. In many
places the video screens were fantastic. But in a few places they were not really
visible. In the swimming stadium we were seated above the screens, which were
obscured by infrastructure. They could have been lower. In the rowing event, we had to crane our necks
to see them. They were often essential to see the action, as well as the
scores.
- Opening ceremony. As I wrote
earlier, this was a bust as far as I was concerned. Nice try, but a total
fail. In addition, the queueing system that night was terrible, with lots of chaos, people
cutting, and lines that seemed to snake around everywhere.
- What to bring. We had a
lightweight backpack that fit in our suitcase that was perfect as a day pack.
We brought small binoculars, and we loved having these. They did not need to be
super strong, but it’s fun to be able to see some of the action up close.
Empty water bottle – we just bought water bottles the first day and
reused them from then on, so easy. They didn’t seem to mind us bringing in
food, so stocking up with a few sandwiches worked well. We had neglected to bring
any national t-shirts to wear, or flags/banners to wave for the U.S. athletes, so we felt bad. You could buy flags from all nations, but we didn’t see those
until late in our stay. They gave out French flags and French face paint
everywhere. Some people came prepared with rub-off tattoos with their national
flag. Of course, there were some very decked-out people, with wigs, costumes,
etc.
- What sports to pick. Of
course, you may have some specific sports that you are passionate about, so go
for it. We were indifferent so picked somewhat randomly. I will rate below our
preferred sports and why. But I must say, given the heat (which I assume would
be a risk in most summer Olympics destinations), I would lean heavily towards
indoor sports where you know you will be in an arena, and leave the outdoor
sports for those that you just can’t miss. The location may not be obvious – swimming
was inside, for example.
- Where to stay. We had an
AirBnB apartment, which we liked, since it gave us access to a kitchen, washing machine,
etc. But the best part was that it was centrally located, making it easy for us to
go back to the apartment midday. We did this often both to rest and to
shower ; we had many 3 shower days. I wouldn’t want an apartment too far away from the
action.
- Pacing. We went to two events
a day, which worked well. We met others who crammed in more, but you would
have to be very careful to pick ones that are close together.
- Bring good walking shoes. Here is the total of our walking over 7 days of Olympics:
- 108,104 steps
- 44.3 miles, or 6.8 miles/day!
- 108,104 steps
- Walking limit. I can’t imagine there will be that much walking in the U.S., but if you don’t think you can handle it, register as handicapped!
- Timing. Don’t bother arriving at venues 1.5 hours in advance, which is what they advised. We starting aiming for an hour. Then a half hour. We learned that if you come too early, you just wait in the line until they open the venue. If you come later, you walk right in. With reserved seats, it made no sense to come too early.
A note on volunteering: I had thought it might be super fun to volunteer for the Olympics. Perhaps you are considering that for LA. Just to say, it didn’t seem as much fun when I observed it. Those folks often spent hours standing in one spot and pointing a pink finger in the right direction. Sometimes they stood in the full sun, and other times indoors or in shade. Yes, they definitely helped us from time to time. But, overall, unless you could volunteer with something that required a bit more skill, I think it would be boring.
Finally, here is my rank order of the sports we saw in terms of naïve spectator enjoyment.
The first category are the ones we liked the best, not in any special order. These were athletic, were fast paced, involved a clear strategy, and had understandable rules. I would go back to see any of these sports live again:
- Kayak (down the
rapids)
- Rugby 7
- Badminton
- Gymnastics
- Synchronized
diving
- Swimming
- Rowing (on calm
water)
- Horse
jumping
- Fencing. Totally incomprehensible in the way they score it.
- Archery. Mildly interesting, but too hard to really see, and not any evident strategy or athleticism.
That's it. I’ll be amazed if anybody gets to the end of this note, but if you do, thanks for reading!





